Privacy Policy

Your privacy matters to us. This page explains in plain language what we collect, why, who we share it with, and how you can control or delete your data. It applies to the samatask.com website and the SamaTask Android app.

How SamaTask collects, uses and protects your data, and how to delete your account.

Who we are

SamaTask is a marketplace for social media tasks: workers are paid for real work, and advertisers grow their accounts with real people. For any privacy question, write to help@samatask.com.

What we collect

Your account data, which you give us when signing up:

- Name, email, phone number, country, language and currency.
- Your password (stored in a hashed form that cannot be reversed).

Social accounts you connect:

- The username and public profile information: display name, picture, follower and post counts, and the bio (to check the verification code). We never ask for your password on those networks.

Your activity:

- Tasks you take and submit, and screenshots you upload as proof.
- Wallet transactions: earnings, deposits, withdrawal requests and campaigns you create.
- Messages you send us for support.

Technical data:

- IP address, device type, app version and security logs.
- A push-notification token, if you allow notifications.

We do not collect your precise location, your contacts, or your photo library, except the single picture you choose to upload yourself.

How we use your data

- To run the service: give you an account, show you tasks, verify work and pay you.
- To prevent fraud and abuse, for example making sure one person has one account.
- To process deposits, payments and withdrawal requests.
- To send you important notifications: payments, account verification and campaign status.
- To answer you when you ask for help.
- To meet accounting and tax obligations.

We do not sell your data to anyone, and we do not use it for third-party advertising.

Who we share it with

We share data only as far as needed, with providers who help us run SamaTask:

- Payment providers (Snippe, FimiPay) when they process your mobile-money or card deposits. We do not store card numbers.
- Google Firebase, to send notifications to your phone.
- Cloudflare and our server host, for speed and security of the site.

Advertisers do not receive your personal details: they only see that an action was completed on their campaign. We may disclose data when the law or a valid authority requires it.

Your social accounts

We never ask for your TikTok, Instagram, YouTube, Telegram, Facebook or X password, nor for permission to log in to your account. We only read information that is already public, to check the account is yours. If you remove an account from SamaTask, we stop reading it.

How long we keep it

We keep your account data for as long as you use SamaTask. When you delete your account, your personal information is erased. Financial records (transactions, payouts and campaigns) are kept without your name for the period required by accounting and tax law, because money was moved and may need to be explained.

Your rights and deleting your account

You have the right to see, correct and delete your data.

- To correct: change your name, phone and password in Settings.
- To delete your account in the app: Profile, then "Delete account".
- To delete your account on the website: Settings, then "Delete account".
- If you cannot, write to help@samatask.com from your account email and we will delete it for you.

Before deleting, withdraw your earnings, finish or stop your campaigns, and wait for pending withdrawals to complete. Deletion is permanent and cannot be undone. Any unused ad balance is forfeited if you choose to delete.

Security

All communication between the app, the website and our server is encrypted (HTTPS). Passwords are stored hashed, access to data inside the team is limited, and the admin panel is protected with two-step verification. No system is 100% secure, but we protect it carefully and fix weaknesses as we find them.

Children

SamaTask is for people aged 18 or over. We do not knowingly collect data from children. If you know a child has signed up, write to us and we will delete the account.

Changes to this policy

If we change this policy we will update the date at the top of the page, and we will tell you about important changes in the app or by email.

Contact us

Questions, requests about your data or to delete your account: help@samatask.com. We reply within a few working days.